ENTERPRISE CONTENT MANAGEMENT

Enterprise Content Management

The right content, in the right context, throughout its lifecycle.

OpenText Content Management connects documents and information with the processes and applications that need them, improving access, control, traceability and information governance across the enterprise. DCL helps integrate content and processes so information becomes a natural part of everyday work, with an architecture designed to manage lifecycle, Records Management and document compliance.

LET'S TALK

THE CHALLENGE

Having information does not mean having it under control

In many organisations, documents are distributed across different repositories, applications and processes. This often results in duplicated information, difficulty finding the correct version, lack of context and inconsistent lifecycle management. When retention, audit or compliance requirements are added, document management needs to go beyond storage. Information must be available where it is used, while remaining governed throughout its lifecycle.

CONTENT IN CONTEXT

The right information, within the right process

OpenText connects content with the business context that gives it meaning: processes, documents, business objects and applications. Instead of forcing users to search for information in separate systems, content can be presented directly within the environment in which they work.

Content in Context

Documents are linked to the relevant process and business context.

SAP integration

Access content directly from related SAP objects and processes.

Business Workspaces

Organise information and documents around business entities and processes.

Contextual access

Less searching, less duplication and a more natural user experience.

FULL LIFECYCLE MANAGEMENT

From creation to retention or final disposition

Content changes in value and responsibility as it moves through its lifecycle. OpenText supports information management policies so content can be created, used, protected, retained and ultimately managed according to the organisation’s rules.

Lifecycle Management

Control information throughout every stage.

Records Management

Manage documents that must be retained as corporate records.

Retention Management

Apply retention policies and retention periods.

Auditability and traceability

Maintain history and evidence of how information has been managed.

INFORMATION GOVERNANCE AND COMPLIANCE

Controlling information is also part of the process

Enterprise information management should help answer practical questions: What information must we retain? For how long? Who can access it? What happened to a document? When can it be disposed of? OpenText enables an information governance model that supports internal policies and regulatory requirements while maintaining control over the information lifecycle.

TYPICAL USE CASES

Information organised around the business

Documents linked to SAP processes

Access documents related to customers, suppliers, orders, projects, assets and other business objects.

Case files and Business Workspaces

Bring documents, information and context together around a business process or entity.

Records Management and Compliance

Control retention, preservation, traceability and disposition of corporate records.

Content consolidation

Reduce isolated repositories and create a more coherent architecture for enterprise content.

FROM ISOLATED DOCUMENTS TO CONNECTED INFORMATION

Fewer silos. More context.

The value is not only in storing documents, but in connecting them with the people, processes and applications that need them. DCL helps design an architecture where content can be used within the process without losing control over governance, security and lifecycle.

Context

Information connected to the business.

Access

Content available where it is needed.

Governance

Consistent rules throughout the lifecycle.

Compliance

Retention, traceability and document control.

HOW DCL HELPS

Experience connecting content, processes and SAP

We do not treat ECM as an isolated repository. We analyse how documents are created, used and retained within business processes to define a solution that combines technology, information architecture and operational requirements.

  • Analysis of the current environment and repositories.
  • Definition of the information model and target architecture.
  • Design of Business Workspaces and document context.
  • SAP + OpenText integration.
  • Lifecycle and Records Management design.
  • Retention and governance policies.
  • Content migration and consolidation.
  • Implementation, validation and support.

BENEFITS

Information that works with the business

Content in Context

Documents appear within the process that needs them.

Greater productivity

Less time searching for information and switching between applications.

Lifecycle Management

Control content throughout its useful life.

Records Management

Structured management of corporate documents and records.

Compliance

Retention policies, traceability and auditability.

SAP integrated

Content naturally connected with enterprise processes.

DIFFERENTIATION

Core Archive preserves information. Content Management connects, contextualises and governs it throughout its lifecycle.

LET’S TALK

Turn content into an active part of your processes

Connect information, people and processes with an information management strategy that combines Content in Context, Lifecycle Management, Records Management and compliance.

CONTACT OUR TEAM